Terms & Conditions

Effective: 2025 · Applicable within Ahmedabad, India

These Terms & Conditions ("Terms") apply to the website and services provided by Cipher Clean. By requesting a quote or booking an appointment, you agree to these Terms.

1. Services

We provide on-site upholstery cleaning, stain treatment, deodorisation, and optional fabric protection for residential and commercial clients. Service scope will be confirmed during inspection.

2. Quotes & Pricing

Prices listed on our website are indicative. Final pricing depends on fabric type, condition, access, and additional treatments requested. Taxes are included unless explicitly stated.

3. Appointments & Access

Customers must ensure clear access to the work area, water, and power. Missed or last-minute cancellations (less than 2 hours) may incur a nominal trip fee.

4. Stains & Results

While we employ industry-standard processes, certain stains or wear may be permanent. We do not guarantee removal of dye transfer, bleach marks, or damage caused by prior cleaning attempts.

5. Payment

Payment is due upon completion unless otherwise agreed. We accept UPI and major cards. Invoices are emailed to the address provided.

6. Liability

Our team is trained and insured. Our liability is limited to the value of the affected item or the service fee for that visit, whichever is lower, except where prohibited by law.

7. Customer Responsibilities

  1. Declare fabric sensitivities and previous treatments.
  2. Secure valuables and ensure pets/children are supervised.
  3. Review results before the team leaves; report concerns within 48 hours.

8. Privacy

Your data is handled as described in our Privacy Policy.

9. Changes to Terms

We may update these Terms to reflect operational or legal changes. Updates are effective when posted with a revised effective date.

10. Contact

For questions about these Terms, email contact@cipherxxbb.org. Address: 11, Orchid Elegance, Sindhu Bhavan Rd, Ahmedabad 380054. Phone: +91 79 6134 8024.

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